Salesforce Services

Smarter, Scalable and Customer-Centric

From implementation to integration, customization, and support – we offer end-to-end Salesforce services tailored to your unique business needs in Singapore, India, and beyond.

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Empower your Business with World's #1 CRM Platform

Customized Odoo, Salesforce & IT services designed to fit your unique business needs.

Global Presence, Local Focus

Serving clients across Singapore, India, and beyond with deep industry insights.

End-to-End Implementation

From consulting to deployment and support — your complete technology partner.

Industry-Specific Expertise

Proven success in Manufacturing, F&B, Retail, Hospitality, and Non-Profit sectors.

Implementation

Salesforce Implementation

Transform Your Business with Salesforce CRM

Salesforce is more than just a CRM; it's a comprehensive platform that can revolutionize how you manage customer relationships and sales processes. Ninaad's Salesforce implementation services are designed to customize the platform to your specific needs, ensuring you leverage the full suite of Salesforce tools, from Sales Cloud to Experience Cloud.

Harness the power of Salesforce CRM for lead management, sales automation, and unparalleled customer insights. Unlock your business's growth potential with our tailored Salesforce solutions.

Our Services

Our Salesforce Services

Serving clients across Singapore, India, and globally, we bring strategic expertise and a collaborative approach to every Salesforce project.

Let's transform your CRM into a business growth engine.

Salesforce Implementation

Quick and seamless Salesforce CRM deployment tailored to your business operations. We help you get up and running with a scalable, future-ready platform.

Salesforce Integration

Connect Salesforce with your ERP, eCommerce platform (like Shopify), third-party apps, or legacy systems for seamless data flow and operational efficiency.

Salesforce Customization

From custom objects to workflows and dashboards – we mold Salesforce to your processes, not the other way around.

Salesforce Support & Maintenance

Ongoing technical support, issue resolution, system upgrades, and health checks to ensure your Salesforce environment runs smoothly 24/7.

Sales Cloud

Sales Cloud

Empower your teams with a 360-view of customers to execute the right strategies & drive higher revenue with Salesforce Sales Cloud features.

Features

Identify prospects, manage pipeline and close more deals with guided selling and AI-powered deal insights.
Maximise sales rep productivity, unlock valuable insights across the sales cycle and automate processes and workflows on one platform to accelerate growth.
We provide comprehensive analysis, mapping, and adjustments to your sales processes to enhance their efficiency and speed.

Service Cloud

Service Cloud

Customer service ensures retention and long-term relationships with clients. Service Cloud from Salesforce unlocks your potential and resolves your customer issues 40% quicker.

Features

Elevate customer service and loyalty with AI-powered, faster resolutions.
Centralize omnichannel support and efficiently manage cases, knowledge bases, and field service with a unified workspace and CRM integration.
Make data-driven decisions based on service analytics.
We provide intelligent and personalized support solutions with Service Cloud consultants.

Experience Cloud

Experience Cloud

The Salesforce community cloud enables you to connect with customers, partners, employees and products on one secure platform. Business integration, personalization and customized branding are also part of the diverse features which make the Salesforce community cloud one of a kind.

Build branded communities online, drive engagement and self-service with social features, content management, and seamless CRM/PRM integration. Empower partners, employees, and customers for success.

Nonprofit Cloud

Non Profit Cloud

Drive better impact with Salesforce Cloud

NPSP is a community-driven, open-source platform that helps you become a Connected Nonprofit. Our commitment to the nonprofit sector remains strong, with investments in fundraising, program management, and engagement features and products geared towards people-centric processes. Salesforce.org Nonprofit Cloud, the only complete platform built to give nonprofits a 360-degree view of their mission. We help you automate your processes and turn information into actionable insights on a single platform to foster efficiency and effectiveness.

Why Salesforce

Why Salesforce?

Salesforce stands out as the premier CRM solution, offering a range of benefits that make it the go-to choice for businesses aiming to enhance their customer relationship management and overall operational efficiency.

Partner with us to revolutionize your Salesforce journey and let our expertise pave the way for your business transformation.

Comprehensive CRM Capabilities: Provides a full suite of tools for lead management, sales automation, customer service, and marketing automation.
Scalability and Flexibility: Suitable for businesses of all sizes, it can grow and adapt to changing needs.
Customizable Solutions: Extensive AppExchange marketplace offers thousands of apps and integrations.
Cloud-Based Platform: Offers unparalleled accessibility from any device, supporting remote work and enhancing collaboration.
Advanced Analytics and Insights: Robust analytics tools provide valuable insights into your sales and customer data for data-driven decisions.
Integration Capabilities: Seamlessly integrates with a wide range of third-party applications and systems.
Innovation and Continuous Improvement: Regular updates with new features and capabilities keep you ahead of the competition.
Customer Success Focus: Extensive resources and support through Trailhead learning platform, customer success managers, and a vibrant community of users and partners.

Testimonials

What Client Says About Us

"Working with Ninaad Global on our Salesforce Community Cloud portal has been a transformative experience. What was once a manual and time-consuming membership renewal process is now seamless and efficient. The portal has truly become a central hub for our community's engagement.

The team at Ninaad, led by Namrata, understood our unique requirements and delivered a solution that exceeded expectations. Their expertise and execution were spot on—Ninaad truly nailed it!"

Viral Patel • President, Singapore Gujarati Society

"From the start, their team, especially my account manager Namrata, was incredibly prompt and reliable.

Namrata took the time to understand our specific needs and ensured that the entire process ran smoothly. Her expertise and attention to detail made all the difference, and she was always available to address any questions or concerns.

The end result is highly functional website that has streamlined our operations. The seamless integration with our ERP system has truly transformed our business processes.

I highly recommend Ninaad Global for anyone seeking top-notch IT services. Their dedication to client satisfaction and professionalism is truly commendable!"

Adnan BamBoat • FoodStack Pvt Ltd

"We've been working with Namrata and her team for our Odoo ERP implementation and digital marketing needs, and the experience has been outstanding. The system has streamlined our operations—from appointment scheduling to inventory and billing—saving us time and effort.

Their digital marketing strategies have significantly improved our online presence, resulting in more walk-ins and client bookings. The team is knowledgeable, responsive, and proactive in suggesting improvements. Highly recommended for any business looking to scale with the right technology and marketing support!"

Mr.Daniel Tham • Director, The Upsara Spa